Terms of Service

1. Who We Are and What You Are Agreeing To

Vettra is operated by Nomad Music v/ Jakob Wredstrom(Norwegian organisation number 925 940 224), based in Bryne, Norway. These Terms of Service ("Terms") form a binding agreement between you and Vettra and govern your use of the Vettra mobile application, web app, and website (together, the "Service"). By downloading, installing, creating an account, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. What the Service Does

Vettra is a running-intelligence platform that provides:

Evidence-based training content and educational articles.
AI-powered coaching and training analysis.
Personalised training-plan generation.
Aggregation and analysis of activity and health data read from Apple Health via the Open Wearables integration.
Running-shoe deal tracking and price alerts.

3. Not Medical Advice

The Service provides educational content and training suggestions based on exercise science literature. Nothing in the Service constitutes medical advice, diagnosis, or treatment. Training metrics (HRV, training load, recovery scores) are informational tools, not diagnostic instruments. Always consult a qualified healthcare provider before starting or modifying an exercise programme, particularly if you have pre-existing health conditions.

4. Eligibility and Account Registration

You must be at least 16 years old to create a Vettra account. You agree to:

Provide accurate and complete registration information.
Maintain the security and confidentiality of your account credentials.
Accept responsibility for all activity under your account.
Notify us immediately at support@vettra.run of any unauthorised access.

5. Subscription Plans and Billing

Vettra offers the following subscription tiers:

Starter (Free): activity sync, basic insights, Knowledge Hub access, limited AI messages per day.
Coach (kr 49/month): unlimited AI coaching, advanced analytics, wearable sync, training plans.
Complete (kr 89/month): everything in Coach plus shoe-deal tracking, multi-race season planning, and strength training plans.

Paid subscriptions are billed through Apple's App Store (StoreKit). Payment, renewal, and cancellation are governed by Apple's terms. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. You can manage and cancel your subscription at any time in iOS Settings > your Apple ID > Subscriptions. Refunds are handled by Apple in line with the App Store refund policy.

Prices are shown in Norwegian kroner (NOK) and may be converted to your local currency by Apple at checkout. We may change prices or tiers from time to time; material changes will be communicated before they apply to your next renewal.

6. AI Coaching

The AI coaching feature generates responses based on your training data and exercise science literature, using a third-party large-language model (DeepSeek). AI-generated content can be incorrect, incomplete, or inappropriate for your situation. You should verify important training decisions with a qualified coach, trainer, or healthcare provider. The minimum training context needed to answer your question is sent to the LLM provider; direct identifiers such as email and authentication credentials are stripped before transmission. Do not share information in AI chat that you would not want sent to a third-party LLM provider. Conversations may be used in anonymised, aggregated form to improve the Service.

7. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in breach of any applicable law.
Attempt to reverse-engineer, decompile, or extract source code from the Service.
Share your account credentials with others or sell access to your account.
Scrape, harvest, or automatically collect data from the Service.
Interfere with or disrupt the infrastructure, including by injecting malicious content or exploiting vulnerabilities.
Use the Service to harass, abuse, or harm another person.
Use the AI coach to produce content that is illegal, defamatory, or designed to cause harm.

8. Your Content and Data

Your training data and the content you input remain yours. We do not claim ownership over data you enter or that is synced from your devices. By using the Service, you grant Vettra a limited, worldwide, non-exclusive licence to process that content solely to operate and improve the Service as described in the Privacy Policy. You can export your data at any time (see the Privacy Policy, "Data portability").

9. Intellectual Property

All content in the Service — including articles, training algorithms, UI design, logos, and the Vettra name — is owned by Vettra or its licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, publicly display, or create derivative works from any Service content without our prior written permission.

10. Third-Party Services

The Service integrates with third parties — including Apple HealthKit, Apple StoreKit, Firebase (Authentication, Firestore, Cloud Messaging, Crashlytics, Analytics, Storage), Google Cloud Platform, DeepSeek, and Open Wearables. Your use of these integrations is also governed by those providers' terms. We are not responsible for outages, changes, or actions of third-party services.

11. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Vettra disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, accurate, or free from harmful components. Health metrics and AI coaching output are estimates, not clinical measurements.

12. Limitation of Liability

To the maximum extent permitted by law, Vettra and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Injury resulting from following training suggestions.
Loss of data or training history.
Inaccuracies in health metrics or AI coaching responses.
Interruptions in service availability.

Our total aggregate liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to Vettra for the Service in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law (including liability for gross negligence or wilful misconduct, or statutory consumer rights in Norway and the EU).

13. Indemnity

You agree to indemnify and hold harmless Vettra and its operator from any claim, demand, loss, or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, or your violation of any law or the rights of a third party.

14. Termination

You may delete your account at any time from within the Service. Upon deletion, your personal data is removed in accordance with the Privacy Policy. We may suspend or terminate your access to the Service if you materially breach these Terms, misuse the Service, or if continued access would expose us to legal or operational risk. Sections of these Terms that by their nature should survive termination (including Sections 9, 11, 12, 13, and 17) will survive.

15. Consumer Rights (EEA)

If you are a consumer in the European Economic Area, you have statutory rights under the Norwegian Consumer Purchases Act (Forbrukerkjøpsloven) and the EU Consumer Rights Directive that cannot be waived by contract. Nothing in these Terms is intended to limit those rights. Digital subscriptions purchased via the App Store are subject to Apple's 14-day EEA right of withdrawal where applicable.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated in-app or by email and will take effect on the date stated. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to the revised Terms, you must stop using the Service.

17. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Norway, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service shall be resolved in the ordinary courts of Norway, with Stavanger District Court (Sør-Rogaland tingrett) as the agreed venue of first instance. Consumers may also bring proceedings in the courts of the EU member state in which they are habitually resident, as permitted by EU law.

18. Contact

For questions about these Terms, contact:

Nomad Music v/ Jakob Wredstrom
Organisation number: 925 940 224
Bryne, Norway
Email: support@vettra.run